Proven web site support
We offer adequate support for your website. We offer you our help so that you can attract every single customer to your services and products. With the experience we have gained over the years, we offer you an adequate quick response for your business.
# Web site support
# Ecommerce support
# GDPR Compliance
# Hosting account support
- Site debugging
- New functionalities for your site
- 24/7 fast and secure support
- Design and speed improvements
- Site backups, etc.
- Company mail
- Fix site speed
- Immediate reaction to a problem
Studio Exito
WordPress website support
A must for business success
We support our clients. Every customer of ours has benefited from our website support service because they know that an online business must be able to offer its customers and partners fast connection, up-to-date information and 24/7 service.
WordPress website support
To have the security and confidence of your online presentation. Quality support of a website built using WordPress.
Ecommerce support
It is a must to have a well-supported Online Store so that your customers can always order.
What you will get
What does the website and online store support service include?
If there’s one thing we excel at, it’s website support service.
always - Online
and Domain
practices
support experience
always - Online
Your site always – Online
One of the conditions to achieve the goals you have set for your business is that it is always online. This is exactly where we intervene. We support all online projects of our clients and they are always in the best places in Bulgaria and Europe. We have experience and we know that we should not make mistakes. We have our own software that we implement in our clients’ projects and it alerts us when a situation arises. This is precisely the moment when we prove that our lightning response does not allow problems with our clients’ online business. Take advantage of our service WordPress website support.
and Domain
Hosting and Domain
Of course, we also have business partners who help us by offering us reliable services. For the choice of Hosting and Domain, we trust only our most valuable partner, which has proven itself at the international level – Superhosting.bg
The WebSite support service also includes migrating your WordPress website, to the services offered by our partners. We work together with Superhosting, because only they in Bulgaria have the resources to provide the environment on which your connectivity with your customers and partners depends the most. All services from Superhosting with us have a 15% discount for our customers.
practices
Good practices
We are of the opinion that good practices in our field are the key to the success of any business. We leave the experiments to others. We follow rules and customs that always work in the customer’s favor. A good WordPress website support service requires knowledge and discipline like we possess. We strictly follow Standard Operating Procedures, which show the seriousness of the service we offer you.
support experience
Many years of support experience
Experience is important! We have the necessary experience in maintaining all WordPress projects and know how to keep them up to date. We have the experience and the means to make your website fly. We use all the most popular tools to measure your site’s speed and traffic by subscribing to one of our Website support plans.
In 9+ years we have learned the important lessons.
“Thanks to their individual approach and detailed study of our needs, they performed their task perfectly. “Studio Exito” EOOD built our website, respecting all the agreed deadlines and requirements. The patience and creativity of their team contributed to the functionality of our site and a convenient interface. They made the work easier and contributed to our good performance in the Internet space. We continue to rely on *Studio EXITO for website technical support for optimization and advertising.”
Alexander Ivanov
Transparency in business
Website support prices
Our website maintenance plans are standard. There is always the possibility of an individual agreement, as long as it does not damage the contractual relationship.
Keep in mind that if you are not a client of Studio Exito, we calculate the work done on the basis of an astronomical hour which is worth BGN 44.90
Support Start
For the start-up business-
Security
-
Removal of tech. problems
-
Updates
-
Daily site monitoring
-
Speed improvement -
Change content -
Add content -
Creating functionalities -
Add products -
Basic SEO optimization -
Google Webmaster support -
Site Backup
The plan includes up to 10 hours of work on the website or online store for 1 month.
Support Professional
For the recognizable business-
Security
-
Removal of tech. problems
-
Updates
-
Speed improvement
-
Daily site monitoring
-
Change content
-
Add content
-
Creating functionalities -
Add products -
Basic SEO optimization -
Google Webmaster support -
Site Backup 1 per month
Included in the plan up to 20 hours of work on the website or online store for 1 month.
Support Premium
For the strong of the day-
Security
-
Removal of tech. problems
-
Updates
-
Speed improvement
-
Change content
-
Add content
-
Creating functionalities
-
Add products
-
Basic SEO optimization
-
Google Webmaster support
-
Backup of the site once a week
Included in the plan up to 48 hours of work on the website or online store for 1 month.
FAQ
Website Support FAQs
Got a lot of questions that you couldn’t find answered on the Website Support page? Check out the most frequently asked questions we’ve received:
Mandatory – no, but recommended! Website maintenance is a service that you use not only when there is a problem, but also when you don’t. The maintenance of your site is also expressed in the protection of the site, the correction of problems that have arisen, updating it to new PHP version requirements or to speed improvement.
Yes. If you wish, we will send you a monthly summary of the tasks we worked on on your site during the month, with the breakdown including quite detailed information about the tasks, the hours and which of the team worked on them to support your website or store.
You can initiate an incident about an issue with your site through your profile on our project management platform. You can log in here!
If you are not a client of Studio Exito and we do not have a signed website maintenance contract, but you have a problem with the site, you can send us a message describing the problem. We will charge you BGN 44.90 per 1 hour of work on your site.
